Terms & policies

Who you are buying from, how prices are calculated, when things arrive, and how returns work.

Who you are buying from

Medyaf

Helmi Kutbi, Al Zahra, Jeddah, KSA

VAT registration number 311128409300003

All prices are in Saudi Riyals (SAR).

VAT at 15% is added at checkout and shown as a separate line before you pay.

A tax invoice is issued for every paid order and can be downloaded from the order page.

These are accepted at checkout:

You are charged when the payment is confirmed. Nothing is delivered before that.

Digital products and bookings become available in your account as soon as payment is confirmed.

This shop does not currently ship physical goods.

Self-service returns are not enabled. Contact us if there is a problem with your order.

For anything else, reach us from your orders page or on the contact details above.